FAQs

20 years warranty for Residential

10 years warranty for
Commercial

1 year warranty for workmanship

Lifetime warranty on wear layer
for Titanium Series

WARRANTY

What is MORI REVF

Mori offers REVF (Resilient Eco Vinyl Flooring) which is a new type of flooring that resembles natural wood with layers of new technology that enhances performance and comfort, making the material more durable. With click technology, it holds the joints of each vinyl firmly, even on uneven flooring without the worry of it popping up.

What are the types of vinyl flooring that Mori is offering?

We have Belmont Series and Titanium Series

Belmont Series

5mm thick with wear layer of 0.5mm, UV coating with stain and scratch resistance

Titanium Series

5mm thick with wear layer of 0.7mm, titanium coating (R&D from Germany) which has 30% higher scratch resistance compared to vinyl in the market.

Is your vinyl flooring waterproof?

Yes, vinyl flooring is made of Polyvinyl Chloride (PVC) and a mixture of Calcium Carbonate (Limestone). It is 100% waterproof.

Is your vinyl flooring termite free?

Yes, They may look like natural wood, but they are made of synthetic material with zero wood content.

Is your vinyl flooring fire-resistant?

Yes, it is made from a material that contains a fire retardant that is used to slow down or stop the spread of fire, or reduce its intensity.

Is your vinyl flooring kids and pets friendly?

Yes, Our product is lab tested in Singapore by Setsco Singapore in compliance with low Total Volatile Compound (Tvoc) and Phthalates content using only DOTP plasticizer to soften the PVC.

Is your vinyl flooring easy to maintain?

Yes, It’s waterproof and you can use a wet cloth to clean off stains. Normal sweeping and wet mopping are good enough for maintenance of our vinyl flooring. Normal flooring cleaning agent can also be used.

What happen if I scratch the vinyl tiles?

The damaged tiles can easily be replaced by our professional installation.

Do I need to hack my existing tiles if I want to do vinyl flooring?

No, Unless the tiles are giving way and start popping up, you may consider to hack your tiles. Else, vinyl is strictly meant to overlay on smooth cement or tiles.

I have skirting tiles skirting. Do I need to hack it?

There are few ways of doing up the skirting. You can hack the tiles skirting and put the standard high density skirting or overlay the tiles skirting using our customized vinyl stripe.

Product Warranty on our Flooring

Ø 20 years warranty for Residential

Ø 10 years warranty for Commercial

Ø 1 year warranty for workmanship

Ø Lifetime warranty on wear layer for Titanium Series

Coverage

Material Defects from Supplier like de-lamination, wear layer worn off too fast, water damage to the vinyl, permanent click joints opened at wider than 1mm

Exclusion

Product damage caused by Accidents and/or mishandling of products such as scratches, cuts and/or damage caused by sand or other abrasive materials Improper maintenance such as using strong chemicals that can damage the wear layer. Damage, scratches, cuts or other severe impacts due to dragging of furniture, or other heavy items.